The world of technology is growing faster and faster, it is transforming lives and ways of businesses. Over the years, the advancement in technology has eased and amazed people and their creativity.
With all these advancements coming back and forth, communication has also become faster and fun. You must have heard about Viber and Skype which were used long ago maybe 8 9 years or more. These old-school communication applications once had millions of users. But with time passing by, there are more advanced communication applications with innovative features.
In this blog, we will discuss what makes any messaging apps popular and gain people’s attention. Some social media platforms like Facebook have their own messengers which are linked and used by signing up with the Facebook ID. However, there are applications that require a phone number to use them, such as WhatsApp.
Let’s jump to learn more about these advanced applications and must-have features.
What Chat Features Should Be Added?
There are many features that can be added, however, these top 5 are quite important.
Encryption and Security
First things first, using technology means you are open to cyber threats and scams. Chats should be encrypted with end-to-end encryption so that no third party can have access.
Having end-to-end encryption allows the users to communicate and read messages only with the users they have interacted with.
Chatbots should be added so that users can have their issues resolved instantly. Telegram was the first-ever messaging app that had a chatbot.
Push notifications are a must, people do not have their phones 24/7, so having a push notification allows them to be alerted by setting a customized tone.
Moreover, users can only reply to messages they find important and swipe the ones that are least important.
Single-platform compatibility is not something that messaging apps should have, instead, it should be cross-platform. People nowadays use laptops for their communication, so these messaging applications should be developed for cross-platform.
Take the example of WhatsApp, it can be used on PCs, laptops, and mobile phones as well.
Some Popular Messing Applications Used For Professional And Personal Use
There are many instant messaging applications providing real-time communication. Let’s take a look at what makes them special.
Slack is used for professional use; it is great for communicating with teammates. Its free plus companies can buy a full paid subscription as well where they can use advanced features for collaborative work.
Some unique features are audio calls known as handles, you can share screen while having a team call, and you can send GIFs, emojis, and pictures as well. So as a whole, this application is great for teams to have a seamless interaction.
Discord was once only used as a gaming platform, but now people from all over the world can talk with each other by simply joining the Discord link.
Many influencers use it to communicate with their followers which is great since you don’t need to give them your phone numbers to have a communication.
This is an oldie goldie, messenger is the oldest yet the most used messaging application all over the world. At first, it was used by linking the Facebook account to the messenger, but today it can be used by simple login.
We’ve all used this application and may be using it today too. It may have changed for some reasons due to some updates, but it still works perfectly fine as a communication app. There are companies that want to Develop apps like WhatsApp so that countries that do not allow the use of WhatsApp such as; China, UAE, Oman, Iran, and North Korea can develop such applications for users to have Voice over Internet Protocol services.
WhatsApp is an app that is found on almost every smartphone. This messaging app has billions of users worldwide. It is completely free to use, however, there are countries such as Dubai and Sharjah that have to pay to use it.
WhatsApp has been updated so many times each time coming up with a unique feature. In 2023, in September, people can send voice chats and video messages too, this is unlike other messaging applications.
What makes WhatsApp special is the user interface and design, it’s seamless and convenient. You can customize the application according to your preferences too. so, if you
To Wrap The Thought
So, this was all about the advanced features that messaging applications should have.